Jakarta, Indonesia, 31 July 2025 – The fast-growing global insurtech, bolttech, has partnered with iBox, Indonesia’s largest Apple Premium Reseller and a business unit of Erajaya Digital, to bring TecProtec with AppleCare Services to its customers. This new offering gives iBox customers convenient access to trusted after-sales protection backed by AppleCare Services – ensuring certified repairs, genuine Apple parts, and expert support for a seamless ownership experience.
Powered by bolttech, TecProtec with AppleCare Services enables easier, more transparent, and reliable support for iPhone owners in Indonesia.
Key benefits of TecProtec with AppleCare Services include:
- Up to two device replacements within 24 months, at only 25% of retail price per claim
- Unlimited repairs for accidental damage:
- IDR500,000 for front or back glass
- IDR1,000,000 for both front and back glass
- IDR1,500,000 for other damages aside from front and back glass repairs
- Free battery replacement if the device retains less than 80% of its original capacity
- Convenient door-to-door pickup and return services
- Repairs using genuine Apple parts at 24 authorized Apple Service Providers across Indonesia
This new service reflects bolttech’s commitment to ensuring seamless device protection solutions throughout the customer purchase journey, including hassle-free access to authorized repair services and fast turnaround times.
Joy Wahjudi, CEO, Erajaya Digital, said, “Through TecProtec with AppleCare Services, we are offering customers peace of mind from the moment they unbox their devices – with reliable, transparent, and convenient protection that is accessible throughout Indonesia. This initiative reflects our ongoing commitment to elevate the retail experience and build long-term trust with every iBox customer.”
Andrew Cons, General Manager – Indonesia, bolttech said: "We’re proud to partner with Erajaya Digital and iBox to raise the bar for tech-enabled, customer-first protection in Indonesia. TecProtec with AppleCare Services is designed to give customers true peace of mind, combining seamless claims and trusted support. This partnership reflects our commitment to delivering protection that fits effortlessly into today’s digital lifestyles –convenient, reliable, and built for the future."
Customers can activate TecProtec with Apple Care Services directly when purchasing a new iPhone at iBox stores.
For more information, please visit: https://ibox.co.id/page/program-store-tecprotec
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Contact for media:
FTI Consulting on behalf of bolttech
Erajaya Group
Stephen Warouw – Corporate Communications, Erajaya Group
(M) +62 811 157 1707 (E) [email protected] or [email protected]