Jakarta, 18 November 2021 – Erajaya Group today inaugurated the Apple Authorized Service Provider iBox flagship outlet and RE-PAIR Service Center, which is located in the strategic area of the central business district, ITC Roxy Mas Blok C4 no. 6-7. This newest service center outlet provides after-sales service for repairing gadgets, electrical, wearable accessories, and lifestyle technology (Internet of Things) products. Various leading brands that can be served by RE-PAIR Service Center are: Apple, Asus, DJI, Garmin, Google Nest, GoPro, imou, IT: Immersive Tech, Marshall and others.
Hasan Aula, Deputy Group CEO of PT Erajaya Swasembada Tbk said, "Good after-sales service is a form of Erajaya Group's commitment to put customers first in our business strategy. This can happen with good infrastructure too and this flagship service center is the embodiment. Our commitment to providing the best service has also been appreciated by our partners, such as awards from Apple and DJI recently. We continue to build a service culture in Erajaya Group to achieve the vision that our after-sales service is the gold standard and the highest benchmark.”
As an official service center, RE·PAIR guarantees that all spare parts used are official spare parts, and service services are handled by reliable technicians who already have certification from each brand, who work according to the applicable standard operating procedures.
The RE·PAIR Service Center also provides Door-to-Door services by contacting the RE·PAIR Whatsapp center via the repair.co.id website for pick-up and delivery reservations for service units. To simplify all matters related to Erajaya services, both sales and after-sales, customers can contact the Erajaya Group ERICA Consumer Service Center (Erajaya Interactive Customer Assistant) at WhatsApp number 0812 9077 772 and telephone number 1500 372 or via email address [email protected].
For further information, please contact:
Diah Kencana Sari
Public Relations Erajaya Group