Jakarta, October 16, 2026 – Before purchasing gadgets or accessories, consumers generally consider several factors, including product availability, payment methods, and information that helps them choose the right device. Understanding these consumer needs is a key value that Urban Republic, a multi-brand gadget and lifestyle technology retail chain under Erajaya Active Lifestyle (Stock Code: ERAL), prioritizes in serving its customers, including throughout the pre-order period and pick-up process for the latest Apple products, which are now underway.
“For us, serving customers means helping them feel confident at every stage, from pre-order to collection. We want every customer to feel supported and comfortable from the moment they place their order until they receive their product at Urban Republic,” said Andre Tanudjaja, Deputy CEO of Erajaya Active Lifestyle.
Through “The Latest Apple Product Pick-Up Experience,” Urban Republic showcases its approach to delivering a convenient and seamless shopping experience for gadgets and accessories. This commitment is reflected in the following three key values:
Official Gadgets for Every Need
Gadgets and accessories available at Urban Republic, including Apple products, are official products that come with official warranties in accordance with the terms and conditions applicable to each product.
Easy and Flexible Payment Options
Customers can choose from various payment methods and installment plans, subject to the applicable terms and conditions.
Personalized Service
Beyond product availability and payment options, clear information also plays an important role in helping consumers make informed decisions. Urban Republic staff are equipped with knowledge of product features, the ability to compare functionalities, and an understanding of how to assess whether a device meets customers' needs as part of the pre-purchase process.
Through hands-on product experiences, cross-brand and cross-category exploration, as well as product consultations and recommendations, Urban Republic gives consumers the opportunity to understand device features and functionalities while discovering options that suit their needs and preferences.
Ultimately, the gadget shopping experience is shaped not only by the device customers choose but also by how they explore and understand the product before using it. By prioritizing product exploration and consumer needs, Urban Republic strives to bridge technology with everyday activities, whether to support productivity or complement lifestyle needs.
Through its approach that prioritizes product exploration and consumer needs, Urban Republic strives to bridge technology with everyday activities, whether to support productivity or complement lifestyle needs.
For more information, visit https://eraspace.com/urbanrepublic or Instagram @urbanrepublicid.
-Ends-
For further information, please contact:
Corporate Affairs Erajaya Group